Shipping & Returns

Shipping Policy

• Free shipping in the United States on all orders over $150, typically via  UPS.
• Once your order is placed, please allow 2-3 days processing and then an additional 6-9 days for shipping time.  
•  All packaging is discreet, there are no labels, markings, or logos.  

Payments

• We accept payment by Credit Card (all major cards accepted).  
• We also offer payment plans to reduce upfront costs for our customers.  

Returns

• We do not offer refunds for any other reason other than a product damaged on arrival. This is due to the nature of the products.

Order Cancellations

• Customers may cancel their orders within 24 hours of placing the order.  After the 24 hour window order cancellation is not possible. 
• Order cancellations may incur a 20% restocking fee.  
• Please email us at at info@dickxjane.com with your order # for any cancellations or order inquiries.