Discreet Shipping
Shipping & Returns
Shipping Policy
- Free shipping in the United States on all orders over $150, typically via UPS.
- Once your order is placed, please allow 2-3 days processing and then an additional 6-9 days for shipping time.
- All packaging is discreet, there are no labels, markings, or logos.
Payments
- We accept payment by Credit Card (all major cards accepted).
- We also offer payment plans to reduce upfront costs for our customers.
Returns
- We do not offer refunds for any other reason other than a product damaged on arrival. This is due to the nature of the products.
Order Cancellations
- Customers may cancel their orders within 24 hours of placing the order. After the 24 hour window order cancellation is not possible.
- Order cancellations may incur a 20% restocking fee.
- Please email us at at info@dickxjane.com with your order # for any cancellations or order inquiries.